Kawasaki MC 06-07, Vulcan 2000 Engine Pulley Wear (FDM)

[Fred]

MODEL: 2004-2005 VULCAN® 2000 (VN2000-A1/L-A2/L)
TITLE: ENGINE PULLEY WEAR
IMMEDIATE INSPECTION
REPAIR ONLY AS REQUIRED
VULCAN® 2000 ENGINE PULLEY WEAR
FACTORY DIRECTED MODIFICATION
Dear Kawasaki Vulcan 2000 Owner:
The reason for this notice:
On eligible units, the splines on the engine pulley and/or pulley shaft may be worn due to the type of assembly
lubricant used during assembly. This can result in the engine pulley mounting nut not applying enough clamping
force to properly hold the pulley in place and creating abnormal wear on the splines of the pulley and/or pulley
shaft. The worn splines may cause abnormal noise and the vehicle may not accelerate smoothly. Our records
indicate that you have bought one of these units.
What Kawasaki and your dealer will do:
Kawasaki has initiated a Factory Directed Modification campaign to repair all affected units. The repair will consist
of 1) removing the engine pulley to inspect the pulley and shaft splines, replacing the pulley and/or shaft if they
are worn, and 2) applying molybdenum grease to the pulley shaft threads and engine pulley mounting nut seating
surface during installation and tightening the nut to the proper torque.
This repair will be made by an authorized Kawasaki motorcycle dealer at no charge. Repair time will differ depending
on the results of the inspection. The actual repair will take up to 4 hours, but may take longer due to scheduling at the
dealership and the time needed to obtain required parts. Please call your Kawasaki motorcycle dealer to schedule
an appointment and take this letter with you at that time.
If you need help:
If you have questions or concerns that your dealer is not able to resolve, please contact Kawasaki’s Consumer
Services Department:
Kawasaki Motors Corp., U.S.A.
ATTN: Consumer Services Department
P.O. Box 25252
Santa Ana, California 92799-5252
(949) 460-5688 between 8:30 a.m. and 4:45 p.m. PT Monday through Friday.
If you received this notice in error:
Our records indicate you are the current owner of the Vulcan 2000 described in this letter. If you no longer have the
vehicle described in this letter, or if it has been repaired, please help us to update our records by calling Kawasaki
toll free at (866) 802-9381 between 8:30 a.m. and 4:45 p.m. PT Monday through Friday.
We are sorry for any inconvenience, but we have taken this action in your best interest and continued satisfaction
with your Kawasaki motorcycle. Please contact your dealer if you have any questions.
Sincerely,
KAWASAKI MOTORS CORP., U.S.A.